The technology experiences category focuses on areas relating to the devices that people are using to access Microsoft 365 services:
- Endpoint analytics: This area provides insights into the overall performance data of devices that are enrolled in Intune or Configuration Manager with tenant attach. The performance metrics include things such as boot time, how long it takes to sign in and get to a responsive desktop, how much time is spent processing Group Policy, how often applications hang or crash, and the number of active devices that have launched a particular app during the past 14 days. The endpoint analytics reporting has special requirements, such as particular versions of endpoints and being either Azure AD joined or hybrid Azure AD joined, as well as licensed for Intune or Microsoft Endpoint Configuration Manager.
- Network connectivity: These metrics provide insights into factors involving network communication between your endpoints and the Microsoft 365 platform. Specific network requirements must be met, such as configuring networks in the Microsoft 365 admin center and enabling location data collection features. For more information on the prerequisites for enabling network connectivity reporting, see https://learn.microsoft.com/ en-us/microsoft-365/enterprise/office-365-network-mac-perf-overview?view=o365-worldwide.
- Microsoft 365 Apps: View insights on how many devices across your organization are up to date with their Microsoft 365 app deployments.
The technology experiences score reports can be helpful in gaining insight into how devices may be affecting the overall adoption and user satisfaction with Microsoft 365 services.
Special Reports
Finally, there is a lightweight version of the Business Resilience report (from Viva Insights) that is available to organizations that have at least 100 active Exchange and Viva Insights licenses. This report helps organizational leaders understand how to utilize remote work and maintain a work-life balance, the effectiveness of virtual meetings, and participation in Yammer communities.
Summary
In this chapter, you learned about the fundamental aspects and terminology of configuring a Microsoft 365 tenant, such as selecting a tenant type, adding domains, and configuring the basic organization settings. In Chapter 2, Managing Users and Groups, you will begin to learn how to manage the life cycle of an identity.
Exam Readiness Drill – Chapter Review Questions
Benchmark Score: 75%
Apart from a solid understanding of key concepts, being able to think quickly under time pressure is a skill that will help you ace your certification exam. That’s why, working on these skills early on in your learning journey is key.
Chapter review questions are designed to improve your test-taking skills progressively with each chapter you learn and review your understanding of key concepts in the chapter at the same time. You’ll find these at the end of each chapter.
Before You Proceed
You need to unlock these resources before you start using them. Unlocking takes less than 10 minutes, can be done from any device, and needs to be done only once. Head over to thestart of Chapter 7, Managing Security Reports and Alerts by Using the Microsoft 365 Defender Portal in this book for instructions on how to unlock them.
To open the Chapter Review Questions for this chapter, click the following link:
https://packt.link/MS102E1_CH01. Or, you can scan the following QR code:
Figure 1.32 – QR code that opens Chapter Review Questions for logged-in users
Once you login, you’ll see a page similar to what is shown in Figure 1.33:
Figure 1.33 – Chapter Review Questions for Chapter 1
Once ready, start the following practice drills, re-attempting the quiz multiple times:
Exam Readiness Drill
For the first 3 attempts, don’t worry about the time limit.
ATTEMPT 1
The first time, aim for at least 40%. Look at the answers you got wrong and read the relevant sections in the chapter again to fix your learning gaps.
ATTEMPT 2
The second time, aim for at least 60%. Look at the answers you got wrong and read the relevant sections in the chapter again to fix any remaining learning gaps.
ATTEMPT 3
The third time, aim for at least 75%. Once you score 75% or more, you start working on your timing.
Tip
You may take more than 3 attempts to reach 75%. That’s okay. Just review the relevant sections in the chapter till you get there.
Working On Timing
Target: Your aim is to keep the score the same while trying to answer these questions as quickly as possible. Here’s an example of how your next attempts should look like:
| Attempt | Score | Time Taken |
| Attempt 5 | 77% | 21 mins 30 seconds |
| Attempt 6 | 78% | 18 mins 34 seconds |
| Attempt 7 | 76% | 14 mins 44 seconds |
Table 1.5 – Sample timing practice drills on the online platform
Note
The time limits shown in the above table are just examples. Set your own time limits with each attempt based on the time limit of the quiz on the website.
With each new attempt, your score should stay above 75% while your time taken to complete should decrease. Repeat as many attempts as you want till you feel confident dealing with the time pressure.
